How to fix my mac not recognizing my wd external hard. Wd drive utilities software allows you to configure, manage, and diagnose your wd drive. So it would seem some vital packets were getting merged and the wd link software was therefore not able to detect a response. Jun 05, 2011 bi am a new mac user converting from the pc world. Wd link doesnt find device wd tv live hub network wd. Western digital my passport edge user manual pdf download. It was the wd link software wouldnt find the device. Then uninstall the wd software by following the manufacturers instructions. Aug 26, 2019 when connect your drive to a pc with a usb port and find the external hard drive isnt showing up, how to fix. Check that your wd cloud drive is connected to your router and powered on. This video will show you three feasible methods to fix external hard drive not. Apr 24, 2019 heres what to do if your device is not detected in windows and mac. When connect your drive to a pc with a usb port and find the external hard drive isnt showing up, how to fix.
Wd 1tb black my passport portable external hard drive usb 3. Well my suggestion and from experience check if your external is work, and also you need to if the file system is hfs apple imac file systems because if imac is mounting your hard drive you can check it on disk management they need to in sync. Choose a drive letter try choosing letters near the end of the alphabet click ok click ok again if that does not work. Jun 15, 2015 the my passport for mac performed well relative to its comparables, posting higher numbers than the my passport pro but falling a bit short compared to the gtechnology g drive. Sierra has had no problem displaying the hard drive though. The blue light on the front should be on and not blinking. Installation get online installation help for your wd product or software. I purchase a western digital hard drive and went to their site to get the acronis to clone thats what it said it did at the site but i got the message from acronis that a western digital hard drive must be present to use the product. In the left pane of the finder, go to the devices section and click the my passport wireless drive. How do i download files directly to an external drive. Wd external hard drive will not mount anymore macrumors.
Wd my passport not recognized in win 10 page 1 of 3 1 2 3 last. What you are showing the information on is under devices and it is the virtual drive created by the software install. Product firmware product if your product is not listed above, please visit the product page. May 08, 2007 im so confused why this wd ata hard drive is not working on my mac pro. In the left pane of windows explorer, click the my passport wireless drive. My windows 10 computer is recognizing this device for savingopening files but will not recognize it as a device for backup. I had set it up previously on my laptop and that still works fine. Nov 14, 2019 how to access an external drive thats not recognized on a mac.
Wd smartware for windows supports the following operating systems. I checked my computer and the new hard drive was there but acronis didnt see it. My passport wd external hd fails to mount to desktop ifixit. Wd my passport cant copy files from apple community.
There is a wd ses driver that should get installed when this device is hooked up from windows 10, would be listed below universal serial bus controllers in device manager and only visible when hooked up unless you select under view in the menu and check show hidden devices. Finding the balance between capacity and cost, they are often chosen as the. Acronis true image wd edition provides you with all the essential tools you need to recover your computer system should a disaster occur, such as losing data or accidentally deleting critical files or folders. The trouble is that the drive isnt recognized by my pc at all. Now use disk utility to erase the wd drive as guid partition and macos extended journaled if you are only using it on a mac or as guid partition and exfat if you will share it with a windows computer. In the system tray, click on hidden icons up arrow. When i plugged the wd in, the external hard drive turned on with the light not flashing but it did not show up in the desktop, disk utility. Its windows 7 64bit and through a wireless network.
If you can access the drive, in the second computer, you do not need to use wd link, this is only used to access and map the drive. Your easystore drive and the wd discovery and wd drive utilities software are compatible with the. Download wd discovery a handy tool for finding available western digital devices on your network and map their drives or browse their shares quickly and easily. I have tried exceptions on fire wealls, unloading firewalls ect.
If you click an affiliate link and buy a product or service, we may be paid a. Is there a possible way that can help me to repair the not detectable wd drive to work again. I recently updated my mac to os catalina, and i think that is the reason why. Fix and repair wd my passport ultra not detectedshowing up. Fix atasata hard drive not detectedrecognized in bios. Type the name you gave your wd my cloud device into the internet or network address bar. Hi there, have you ever met this problem that the hard drive suddenly cannot be detected in pc. However wd link doesnt find it and so i cant map the drives or find another way to. Mac not formatted to display external drives on the desktop. When i bought the wd my passport ultra drive, i was surprised to see that it didnt support os x out of the box. My passport the selected drive from your computer, proceed to step 3 on page 33. How to get external hard drive to work with mac os x. With the wd security or wd drive utilities software. I am trying to hook up a wd 2tb external hard drive to connect for backups.
I cant get my computer to detect my wd drive external. Cant find my external hard drive october 2015 forums. I recently updated my mac to os catalina, and i think that is the. Atasata hard drive not detected or recognized in bios. Make sure that your wd cloud drive and this computer are on the same network. Apr 04, 2011 i purchase a western digital hard drive and went to their site to get the acronis to clone thats what it said it did at the site but i got the message from acronis that a western digital hard drive must be present to use the product.
This is a reasonable finding though, since g drive is a higher end and more expensive model and wd mostly intends to provide inexpensive portable storage. I have a wd external hard drive that will not mount anymore to my imac nor mac mini. Western digital provides data storage solutions, including systems, hdd, flash ssd, memory and personal data solutions to help customers capture and preserve their most valued data. Click on the add a windows credential link in the top right corner of the list of windows credentials. If you are having a similar problem on your wd my passport ultra hard drive or other brands of external hard drive or devices, dont worry. The western digital drive i bought is windows ntfs formatted and not mac friendly so the first thing i did was try to simply format it. Heres how you can get around that and use a time machine drive both for backups and file storage. Back in 2012 i went to best buy and bought an early western digital book home network drive exact model forgotten. Looking to add storage, or for a smart way to back up your mac.
Im now having this problem that my computer cannot detect the second hard drive in my pc. Acronis true image wd edition can clone drives, backup the operating system, applications, settings and all of your data. W d my cloud desktop app is software application provided by western digital technologies wd to access various wd my cloud and wd my passport wireless branded nas network attached storage and personal cloud storage devices remotely, including my cloud, my cloud expert series, my cloud pro series, my passport wireless pro, and my passport wireless. Getting started without the wd smartware software if you do not install the wd smartware software, you can still use your my book as an external hard drive. Wd discovery sees my external drive under the storage tab. Wd my passport ultra not working for backup microsoft. To allow proper ventilation, do not block any of the drive enclosures air slots. How to fix my mac not recognizing my wd external hard drive. How to access an external drive thats not recognized on a mac. Windows 10 doesnt recognize wd my passport drive as it was. How to recover data from wd passport external hard drive. Yes, the wd my passport for mac 2tb portable external hard drive is also compatible with your usb 2. Click the western digital end user license agreement link and read the agreement. Wd my cloud desktop for windows and macos free download.
It could be that your mac already recognizes the device, but just isnt showing its icon on the desktop screen. What to do when your external hard drive wont show up. Wd link doesnt detect my mybooklive other software. Heres how to access the contents on a usb drive that wont open on your mac. Why wont my macbook pro recognize my wd external hard drive. Wd my passport is not recognized on mac external drives. I also was finding data transfers were going much faster when 3. Wd external hard drive cannot be detected or recognized windows 10. It look a little different then my original sata hard drive that came with my mac pro. The only different i see is that it also have a ide interface, which is not. Wd external hard drive not showing up on mac techspot forums.
If you havent done so already, download and read the my cloud user manual from the my cloud support link above to learn more about the my cloud and its featuresoptions. Yes, it had some software specifically made for os x on it, but even that didn. This drive may be good, i would not invest in expensive. The wd drive utilities does not recognise my external my book studio edition ii, and i would like to change the raid configuration. I am also unable to open the wd backup app to run scheduled backups through that. And use a wd my passport data recovery software to retrieve lost or deleted data from a corrupt, formatted and inaccessible wd drive. Wd drive manager is a free installer that will deploy the the drive related light, button, and raid manager functionality on your mac.
Disk drill is the worlds premier data recovery software for mac os x. Macbook external hard drive not recognized how to reformat. Click on the pulldown menu for sdrive and choose show icon and notifications. Did it mounted successfully last time you plugged into the mac. Wd backup not finding drive wd software wd community. My passport wd external hd fails to mount to desktop. Heres what to do if your device is not detected in windows and mac. The best external hard drives for mac in 2020 pcmag. I want to format it but as i said it doesnt show up, even when i go to disk utilities.
There are a number of free and paid third party backup and sync software one can use rather than the wd software for local network backup and sync to the my cloud device. Partition manager software pc transfer software mac system utility file sync utility. Why this sata wd hard drive not work on my mac pro. Fix wd external hard drive not workingrecognizedshowing up. Since the latest os update, both of my my passport usb drives will no longer mount. How to use a time machine drive for both file storage and. Aug 14, 2012 my wd external harddrive will not show up on my macbook pro and i just bought it.
Nov 18, 2019 atasata hard drive not detected in bios, help. Im so confused why this wd ata hard drive is not working on my mac pro. D link easy search utility not detecting my dns323. The wd backup software is not available for mac computers. Make sure your hd is plugged in, then select it at the top of the page mine shows an image of my passport ultra. However, wd backup and wd utilities do not see the drive. Find and follow effective methods here to fix and repair wd external. Sep 12, 2019 the wd hard drive failed to show up on my pc and i couldnt access saved data either. Solved dmpbdt330 compatibility with wd external hard drive. Better to put that external drive to use storing video files and other data you might need. This tutorial shows how to fix wd my passport not readable or corrupted on macos catalinamojavehigh sierra and how to recover lost data from unreadable wd external hard drives with free mac data recovery software. My friend helps me to check the hard drive in bios, but no information on the hard drive is showing up. Here, you will find more information on how to erase the drive and unlock it. Turn on the external drive when the usb cable is connected.
Downloads download software and updates for your wd product at. How to fix external hard drive not showing up youtube. This is a reasonable finding though, since gdrive is a higher end and more expensive model and wd mostly intends to provide inexpensive portable storage. If its a wd drive, try mapping the drive in file explorer. Disk utility can fix certain disk problemsfor example, multiple apps quit unexpectedly, a file is corrupted, an external device doesnt work properly, or your computer wont start up. Install it you have to extract it i created a new folder on my hard drive for wd software once you accept the license it will. List of all wd firmware and software available for download. View and download western digital my book user manual online. Mar 12, 2014 dmpbdt330 compatibility with wd external hard drive by mjrelph mar 12, 2014 9. Welcome to your my passport for mac portable hard drive.
See your players instructions for specific details. Product marketing manager, takes you through setting up your my cloud on a mac computer. Link sdrive to your nas os device sdrive recognizes all compatible nas os devices on your local network. It worked fine last week, i dont know what happened. Wd release their brand new my passport series in upto 4tb always the bread and butter of most portable hard drive users, the wd my passport series has been around a few years and is used by home and business users alike. Dec 03, 2017 wd my cloud is one of the best cloud storage services out there, and since the service has so many users, there have been countless windows 10 users complaining of not being able to access their wd my cloud accounts ever since their upgrade to windows 10. Wd my passport for mac 2tb portable external hard drive. The my passport for mac performed well relative to its comparables, posting higher numbers than the my passport pro but falling a bit short compared to the gtechnology gdrive. If the computer is not rebooted, wd discovery cannot update wd software to the latest available version. You will have to do this even if you do not have the my passport ultra for mac. If the answer is not available or if you prefer, please contact wd. Our datacentric solutions are comprised of the western digital, gtechnology, sandisk and wd brands. Using a 2 tb external drive for time machine backups of a mac with a 128 gb solidstate drive doesnt make much sense.
If the external disks check box is selected on your finder preferences dialog, the my. Dec 14, 2015 very simple fix guys if you have the folder icon on the taskbar open it up if you dont open up any folder and on the left side youll see towards the bottom it says network click on that and you. My drive will only initialize itself as a talking to the computer hard drive if i have the usb cable plugged into the mac at the exact moment that i am turning the external drive on. Click the western digital end user license agreement link and read the. Sierra not recognizing western digital external usb drive. Wd my passport not recognized in win 10 windows 10. How to unlock a wd external drive without a password ccm. How to open an external drive thats not showing on mac. Set of configuration utilities for use with western digital disk drives. Wd drive manager is especially created for western digital hard drive disks.
My external hard drive is 1tb and used probably 500gb. Its because macos catalina doesnt support 32 bit apps any more and the unlocker software is 32. Download and install the wd smartware software on your computer. Transferring files pictures documents to external hard drive, 3 ways to copy files, mac wd elements, wd my book western digital, my passport wd, we my cloud. Aug 29, 2015 when i bought the wd my passport ultra drive, i was surprised to see that it didnt support os x out of the box.
Windows vista windows 7 windows 8 windows 10 wd smartware does not offer a direct download link for mac users but you can find all software offered for mac on their website under software for mac. It shows the drive and how much of the drive is free. Here is the easy answer for this fix you have to download wd quick formatter here is the link because it took me forever to figure out how to do this i went from website to website but here is your solution download this. Created a single backup on select a destination for retrieved files dialog. Was there an unusual behaviour of the disk say an unpleasant clicking noise. Includes tests and pc download for windows 32 and 64bit systems. You can easily register your drive using the wd discovery software. I have used this device and app on this windows 10 computer but it has been several months since ive had it plugged in to be able to backup. My passport for mac portable hard drive, with the wd security and wd drive. I recently purchased a wd elements desktop 1tb drive with the intention of using it with my desktop windows 7 pc. Western digital offers an expansive portfolio of technologies, storage devices, systems and solutions for businesses and consumers alike.
When i try to make a backup plan, it only allows me to backup to dropbox. The drive is recognizable in disk utility and system information, connected via fw or usb the drive is not visible in finder i just cannot get to the. When you plug your wd external hard drive to macos, does it show in finder. How to copypaste files folders to external hard drive on mac. I installed wd discovery including wd backup and wd utilities.
Cant find my external hard drive october 2015 forums cnet. Repair a storage device in disk utility on mac apple support. Wd my passport cant copy files from mac, but only copy files to mac i have eventually got my personal mac, the problem is i have a wd my passport portable hd, with all my art, photos, and data i had done with the pc. How to connect external hard disk to home network over. Wd link just does no recognise the device as being there. Sometimes mac doesnt recognise my external hard drive. This video will show you three feasible methods to. Wd my passport not recognized in win 10 windows 10 forums.
1380 574 923 683 469 945 1286 210 1358 447 1182 1044 1412 390 1338 1365 694 578 352 36 150 856 1040 98 554 1223 876 398 626 622 307 459 544 249 185 1225 343 238 887 239